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If you wish to complain to the Parliamentary Ombudsman, you have the choice of either writing a letter or using the complaints form, which must be printed out and sent by post. The following letter provides an example of how a letter of complaint might be worded. Please remember that the complaint must be signed.
Kari Hansen
Ankeveien 99
9999 Lilleby
The Parliamentary Ombudsman for Public Administration
P.O. Box 3 Sentrum
0101 Oslo
1 October 2008
I am a single parent responsible for two children, aged 6 and 9. I am unable to find employment here in Lilleby. Because of the needs of my children, I am unable to seek work elsewhere.
I receive only a small maintenance allowance. In addition, I receive a small amount in benefit from the National Insurance Office. I have no other income. As a result, I am unable to pay necessary expenses for clothing and accommodation. I have written up a statement of my current income and expenses showing the hopelessness of my financial situation.
Even so, my application for social security has been rejected. I am attaching a copy of the letter of rejection. I have complained to the County Governor, but the complaint was rejected. The County Governor agrees with the social security office. I am also attaching a copy of this letter. The County Governor’s decision is dated 22 July 2008, so I am making my complaint within the Ombudsman’s one-year time limit.
Can the Ombudsman help me?
Kari Hansen
Enclosures
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The Parliamentary Ombudsman for Public Administration |
Webmaster Martin Jæver Email postmottak@sivilombudsmannen.no |