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  • Submitting a complaint
  • Example of a letter of complaint

Example of a letter of complaint

If you wish to complain to the Parliamentary Ombudsman, you have the choice of either writing a letter or using the complaints form, which must be printed out and sent by post. The following letter provides an example of how a letter of complaint might be worded. Please remember that the complaint must be signed.

 

Kari Hansen      
Ankeveien 99      
9999 Lilleby      

The Parliamentary Ombudsman for Public Administration
P.O. Box 3 Sentrum
0101 Oslo

1 October 2008

I am a single parent responsible for two children, aged 6 and 9. I am unable to find employment here in Lilleby. Because of the needs of my children, I am unable to seek work elsewhere.

I receive only a small maintenance allowance. In addition, I receive a small amount in benefit from the National Insurance Office. I have no other income. As a result, I am unable to pay necessary expenses for clothing and accommodation. I have written up a statement of my current income and expenses showing the hopelessness of my financial situation.

Even so, my application for social security has been rejected. I am attaching a copy of the letter of rejection. I have complained to the County Governor, but the complaint was rejected. The County Governor agrees with the social security office. I am also attaching a copy of this letter. The County Governor’s decision is dated 22 July 2008, so I am making my complaint within the Ombudsman’s one-year time limit.

Can the Ombudsman help me?


Kari Hansen

 

 

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The Parliamentary Ombudsman for Public Administration
P.O. Box 3 Sentrum NO - 0101 Oslo
Telephone: +47 22 82 85 00
Toll free number: +47 800 80039

Webmaster Martin Jæver
Email postmottak@sivilombudsmannen.no
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