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  • Submitting a complaint
  • Examples of complaints

Examples of complaints

The following are examples of complaints showing the case processing required in public administration before the case may be submitted to the Parliamentary Ombudsman.

    • Read the access case here

    Access to case documents: Failure to reply on the part of NAV 

    Keywords: Failure to reply, slow case processing, access to documents.

    • Read the employment case here

    Employment: Complaint against appointment of care worker

    Keywords: Employment, case processing, appraisal of qualifications.

     

    • Read the tax case here

    Tax: Special tax deduction for extra expenses connected with illness 

    Keywords: Special tax deduction, tax office, Tax Appeal Board, slow case processing.

     

    • Read the case about financial support

    Financial support for education: Conversion of loan to grant

    Keywords: Educational loan, conversion of loan to grant, the Norwegian State Educational Loan Fund



     

    • Read the building case here

    Building case: Distance to boundary of neighbouring property

    Keywords: Distance to boundary of neighbouring property, complaint to the County Governor, deadline for submitting complaints to the Parliamentary Ombudsman.

     

    • Read the social services case here

    Social services: Complaint against decision concerning financial support for subsistence

    Keywords: Financial support for subsistence, complaint against decision, the County Governor.

     

    • Read the child maintenance case here

    Child maintenance: Discretionary fixing of income

    Keywords: Child maintenance, discretionary fixing of income, slow case processing, complaint against decision, NAV Complaints and Appeals.

    • Read the immigrant case here

    Foreign nationals and visa applications:  Failure to reply on the part of UDI

    Key words: Visa application, failure to reply.

     

    • Read about the prison case here

    Prison: Rejection of application for leave

    Key words: Prison, complaint against conduct of employees, application for leave

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Annual report 2009
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The Parliamentary Ombudsman for Public Administration
P.O. Box 3 Sentrum NO - 0101 Oslo
Telephone: +47 22 82 85 00
Toll free number: +47 800 80039

Webmaster Martin Jæver
Email postmottak@sivilombudsmannen.no
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