Case categories

The assignment of the Parliamentary Ombudsman is to supervise public administration agencies. This supervisory role is intended to contribute towards ensuring that there is no injustice against individual citizens on the part of public authorities. Investigations are primarily implemented on the basis of complaints from the general public, but the Ombudsman may also raise issues on his own initiative. The Ombudsman may carry out investigations and has the right to give an opinion. The public administration agencies invariably comply with the Ombudsman’s recommendations, but are not legally under obligation to do so.

Division 1
Case categories:	National Insurance and Pensions Tax and Tax Assessment Property Tax Population Register Employer’s Tax Inheritance Tax Value-Added Tax Special Government Taxes Customs and Import Duties Competition and Consumer Issues
Head of Division:	Bjørn Dæhlin

Division 4
Case categories:	Building and Planning Maps and Divisions Preservation and Protection Pollution and Environmental Health Protection Industry – Agriculture, Forestry and Reindeer Husbandry Natural Disaster Damage Refunds, Damages and Expropriation Right of Way for the General Public
Head of Division:	Kai Kramer-Johansen

Division 2
Case categories:	Foreign Nationals Prisons Hospitals and Health The Police Public Prosecutor
Head of Division:	Eivind Sveum Brattegard

Parliamentary Ombudsman Arne Fliflet

Division 5
Case categories:	Freedom of Information Appointments in Public Administration, Issues Concerning Appointments in Public Administration Communications/Transport Industry – Licences and Permits Municipal Dues Public Property Public Registers Public Procurements The Defence Forces Administration of Foreign Affairs
Head of Division:	Annette Dahl

Division 3
Case categories:	Social Security Child Welfare Child Maintenance Free Legal Aid and Attorneys Compensation Industry – Fishing and Hunting Education and Research Financing of Studies Road Traffic Housing Churches and Culture Family and Personal issues The Law Sector
Head of Division:	Berit Sollie

Administration
Case categories:	Personnel Finance Archive Library Reception Office Services IT Website General Operation
Head of Administration:	Solveig Antila

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Parliamentary Ombudsman Arne Fliflet

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